Job Details

Administrative Assistant: College of Arts & Sciences Technical Services - UTK

Position Number: 6580059
Location: Chattanooga, TN
Position Type: Secretary and Administrative Assistants

Administrative Assistant: College of Arts & Sciences Technical Services - UTK
Knoxville, TN, United States

Job Identification: 5117
Job Category: Administrative
Posting Date: 09/18/2025
Job Schedule: Full Time
Locations: 1403 Circle Drive, Knoxville, TN, 37996, US (On-site)

Job Description
The College of Arts and Sciences Technical Services (CAS Tech) is seeking an Administrative Assistant with excellent interpersonal skills to serve as the first point of contact for our department. This position plays a vital role in coordinating and assigning incoming service requests, creating and managing electronic work orders, and ensuring jobs are tracked from initiation to completion. The role is critical in supporting technicians, faculty and staff by maintaining accurate records, ordering and picking up materials, tracking labor and parts usage, communicating status updates and ensuring the smooth operation of technical services across the College.

Responsibilities

Serve as the first point of contact for incoming service requests related to equipment repair, modification, or relocation.
Create and assign electronic work orders; update job statuses, track labor hours, and record material purchases.
Collaborate with multiple teams to gather necessary information and track progress
Collect, organize, and maintain large data sets for complex, multi-departmental projects
Order and pick up job-related materials; maintain inventory and update software systems.
Perform a variety of clerical tasks including recordkeeping, correspondence, mail processing, and meeting minutes.
Oversee departmental vehicle reservations, cleaning, and routine maintenance.
Manage conference room scheduling, office supply inventory, and vendor account setup.
Communicate with Facilities Services and departmental listservs regarding outages, alarms, and drills.
Support Federal Work Study employees with project assignments.
Maintain the Workplace Chemical List and Safety Data Sheets.

Qualifications
Required Qualifications

Education: High School Diploma or GED with 1-2 years of professional experience in an office setting, or equivalent clerical experience.

Knowledge, Skills, Abilities:

Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Experience with data entry, recordkeeping, and administrative tasks.
Proven ability to manage tasks and deadlines independently, with minimal supervision.
Highly organized with strong attention to detail and multitasking abilities.
Proactive and self-motivated, with a problem-solving mindset
Valid driver's license.

Preferred Qualifications

Education: Associates Degree in business administration, communications, or related field; or 4 years of administrative support experience.

Experience: Higher education

Knowledge, Skills, Abilities:

Experience in higher education or a large, service-oriented organization.
Familiarity with work order or workflow management systems (e.g., ServiceNow, Fiix).
Knowledge of procurement processes, including purchase orders and procurement card use.

Work Location: Onsite at the University of TN, Knoxville (Monday - Friday 8:00 am - 5:00 pm)

Compensation and Benefits

UT market range: 04
Anticipated hiring range: $36,000 - $40,000 DOE&Q
Find more information on the UT Market Range structure here
Find more information on UT Benefits here

Application Instructions: For full consideration, interested individuals should provide a cover letter addressing professional experience relevant to each required minimum qualification, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately and will continue until the position has been filled.

About The Department:

CAS Tech provides comprehensive technical services to support the College of Arts and Sciences and the broader university system, including the repair, modification, relocation, and maintenance of teaching and research equipment. The department works closely with faculty, staff, and students to minimize downtime, control costs, and deliver reliable in-house service. We seek colleagues who are committed to teamwork, professionalism, and quality customer service in support of the college's academic mission.

About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/5117/?mode=location