Job Details

AV Technical Support Staff

Position Number: 6828781
Location: Salt Lake City, UT
Position Type: Computing - Support and Training

AV Technical Support Staff

Job Summary

Are you interested in gaining professional experience with video, audio and/or educational
technologies? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks!
This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees. Under general supervision, provides support for Digital Learning Technologies class and event Support Services. Operates cameras and videoconferencing systems, provides customer service and technical support to DLT customers in classrooms and at the DLT Service Desk.

Responsibilities
-Provides customer service and technical support to clients in person and on the phone
-Records and monitors video from one or multiple cameras
-Operates video conferencing over interactive video conferencing (IVC) systems
-Delivers audiovisual equipment to University campus classrooms and departments
-Maintains, cleans, organizes equipment and may perform minor repairs
-Troubleshoots video and audio recording devices
-Communicates effectively with faculty, staff, and others involved in facilitating video projects
-Organizes and maintains videos in a computer database
-Schedules equipment rental for campus classes and events
-Administrative duties as needed

Minimum Qualifications

Preferences
-Customer Service and Support
-Audio-visual technical aptitude
-Knowledge of media-production

Special Instructions
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

Requisition Number: PRN16655N
Full Time or Part Time? Part Time
Work Schedule Summary: Variable shifts: Open from 7:30 a.m. - 7:00 p.m. Monday through Thursday,and 7:30 a.m. - 5:00 p.m. on Fridays.Some filming and events can be outside of these hours, and occasionally on the weekend.
Department: 00333 - UIT Digital Learning Tech
Location: Campus
Pay Rate Range: $15/hour
Close Date: 4/3/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/194436